Tulum & Xel-Há Tour
Included
- Pickup and drop–off
- Bus transport
- English–speaking guide in Tulum
- Skip the line access to Tulum archaeological site
- Skip the line access to Xel Há
- Lunch at any one of the restaurants in the park
- Necessary equipment for the activities
Not included
- Additional activities in Xel Há
Details
- Duration
- 9h
- Language
- The activity is run by a guide who speaks English.
- Voucher type
- Electronic. Take it on your phone.
- Accessibility
- Not wheelchair accessible.
Pickup It is very important that you confirm the exact time and meeting point at least 24 hours before the date of the tour through the following contact info: Phone: +52 998 881 9833 (Cancun UTC-5) Email: confirmation@xcaret.com Hours of operation: Monday to Friday: from 7 am to 8 pm Saturdays: 7 am to 4 pm Pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya, so pickup time will vary depending on hotel location and local traffic conditions. Tours and days of operation are subject to change and availability. We cannot assure pickup at a hotel where you are not staying, taking into account that some hotels' policies do not allow visitors to access their property. Grupo Xcaret guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the name of the tour out loud. At the time of pickup, upon boarding the bus, you must present your printed or digital voucher and a physical or digital copy of a valid photo ID. This is a requirement to obtain the park access bracelet. Activities not included Please note that the following activities have an extra cost: Swimming with dolphins Dolphin Trek Snuba Cenote Snuba Cove Manatee encounter Manta ray encounter Spa Massage Center Map of the Park You can see an interactive map of the park at this link. Recommendations You must bring your proof of purchase. It is recommended that you bring comfortable beach clothes, a swimsuit and an extra change of clothes. Your sunscreen and insect repellent should only contain titanium oxide and zinc oxide for use in the Park. If you don't comply with this requirement, there is a module at the entrance where you can exchange them for a chemical-free sample; on the way out they will be returned to you. Bring cash or a card to buy souvenirs, do an optional activity or purchase photos of your visit. Important Children under 18 years old must be accompanied by an adult at all times. Children over 1.40 metres (4.6 feet) but under 12 years of age must also present identification to prove their age. It is not possible to change the date on the day of your visit.
Cancellation
Free cancellation up to 24 hours before the activity starts. Any cancellations after this time or no-shows on the day will not be refunded.