Xplor Park Day Trip
Included
- Hotel pickup and return.
- English speaking guide.
- Transport by bus.
- Entry to the Xplor park.
- Equipment for the adventure activities.
- Lockers.
Details
- Duration
- 10h
- Voucher type
- Electronic. Take it on your phone.
- Accessibility
- Not wheelchair accessible.
Pickup It is very important that you confirm the exact time and meeting point at least 24 hours before the date of the tour through the following contact info: Phone: +52 998 881 9833 (Cancun UTC-5) Email: confirmation@xcaret.com Hours of operation: Monday to Friday: from 7 am to 8 pm Saturdays: 7 am to 4 pm Pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya, so pickup time will vary depending on hotel location and local traffic conditions. Tours and days of operation are subject to availability and change. We cannot assure pickup at a hotel where you are not staying, taking into account that some hotels' policies do not allow visitors to access their property. Grupo Xcaret guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the name of the tour out loud. At the time of pickup, upon boarding the bus you must present your printed or digital voucher and a photo ID (in printed or digital format). This requirement is essential to obtain the park access bracelet. Recommendations Remember that you must bring proof of purchase. Remember to bring a bathing suit, water shoes, a change of clothes and a towel. Your sunscreen and insect repellent should only contain titanium oxide and zinc oxide. If not, you can exchange them at the entrance for a chemical-free sample, and they will be returned to you on the way out. We recommend bringing cash or a card to buy souvenirs or photos. Important Children under 18 must be accompanied by an adult. Children under 12 years old over 1.40m tall must also show identification to prove their age. For the zip line activity, a minimum height of 1.10m and a minimum weight of 40kg is required. For the harness, a minimum waist measurement of 130cm and a leg measurement of 70cm is required. Children's harnesses must be correctly adjusted or they will not be able to perform the activity. The use of the snorkeling equipment requires a 100MXN refundable deposit. You cannot change the date on the same day as your visit.
Cancellation
Free cancellation up to 24 hours before the activity starts. Any cancellations after this time or no-shows on the day will not be refunded.